(+237) 650 459 238 contact@mboageek.com

Privacy Policy

This privacy policy explains how we protect your personal data.

Who we are?

Our website address is: https://mboageek.com.

 

Use of the personal data collected

1.1 – When you place an order on our store

When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide, such as:

  • your last name,
  • your first name,
  • your company name (if applicable),
  • your country of residence (if applicable)
  • and your email address.
  • Products you have viewed: we use them to, for example, display products you have recently viewed

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you use.

By placing an order on our store, you agree to receive a newsletter that will keep you informed of any updates to your online purchases so that you can download the latest version. This newsletter is different from marketing email, which is subject to separate consent.

You can unsubscribe at any time by clicking the link at the end of our emails, but you will no longer be kept informed of updates.

This information will be used to:

  • Send information about your account and order
  • Respond to requests
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligation
  • Improve our store’s offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we store the information you enter, which will be used to pre-fill the order confirmation for future orders.

We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally required to continue to keep it. For example, we store order information for 5 years for accounting purposes. This includes your last name, first name and email address.

We also store comments or reviews, if you choose to submit them.

 

1.1.2 – Who on our team has access to the data

Penaye Lando Cyrille Bertrand is the one and only person who has access to the information you provide us:

  • Order information such as what was purchased, when and where it should be shipped, and
  • Customer information such as your name and email address.

 

1.1.3 – What we share with others

We share data with third parties who help us manage our store’s orders and services:

  • PayPal: we accept payments via PayPal. When processing payments, certain data will be transmitted to PayPal, including the information required to complete the payment, such as the total amount or the billing information. Please read PayPal’s privacy policy for more details.
  • Orange Money: we also accept payments via Orange Money. For more details, please review their services and rates.

 

1.2 – When you subscribe to the newsletter

Email marketing: with your permission, we may send you emails about our store, new products and new article publications. Some of these emails may contain affiliate links.

 

1.3 – When you post comments

When you leave a comment on our website, the data entered in the comment form, as well as your IP address and your browser’s user agent, are collected to help us detect spam comments.

An anonymized string created from your email address (also called a hash) may be sent to the Gravatar service to check whether you use it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture will be publicly visible next to your comment.

 

Contact forms

Cookies

If you leave a comment on our site, you will be offered the option to save your name, email address and website in cookies. This is solely for your convenience so that you don’t have to enter this information again if you leave another comment later. These cookies expire after one year.

If you have an account and you log in to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It contains no personal data and will be deleted automatically when you close your browser.

When you log in, we will set up a number of cookies to save your login information and your screen preferences. The lifetime of a login cookie is two days, that of a screen-option cookie is one year. If you check “Remember me”, your login cookie will be retained for two weeks. If you log out of your account, the login cookie will be deleted.

 

Embedded content from other sites

Articles on this site may include embedded content (for example videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor had gone to that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, and monitor your interactions with this embedded content if you have an account connected to their website.

 

Statistics and audience measurement

We use Google Analytics data to track site visits. We only collect the country, the city of origin and the type of browsing (mobile-computer-tablet). Other data such as gender, age, IP address, etc. are not collected. This collection is for informational and statistical tracking purposes, to understand the origin and volume of visits to our site.

 

Use and transmission of your personal data

How long we store your data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to automatically recognize and approve any follow-up comments instead of leaving them in the moderation queue.

For users who register on our site (if this is possible), we also store the personal data indicated in their profile. All users can view, edit or delete their personal information at any time (except for their username). Site managers can also view and edit this information.

 

The rights you have over your data

If you have an account or have left comments on the site, you can request to receive a file containing all the personal data we hold about you, including the data you have provided to us. You can also request the deletion of the personal data concerning you. This does not include data stored for administrative, legal or security reasons.

 

Transmission of your personal data

Visitor comments may be checked using an automated spam detection service.

Your data is processed and stored confidentially. We do not exploit our database for financial purposes; in other words, we do not resell your personal data. We simply use it to keep you informed of our news and any promotional offers.

 

Contact information

If you would like to contact us, you can simply do so by email at contact@mboageek.com or via the contact form available at this link: Contact form.

 

Additional information

How we protect your data

Your data is stored within our website, which is regularly maintained and protected by an advanced security plugin. We update our site as soon as updates are released and we make regular backups.

 

Procedures implemented in the event of a data breach

In the event of a data breach, we are required to contact all users of our site who have created an account or subscribed to our newsletter. This will be done by sending an informative email presenting the corrective measures.

 

Automated marketing and/or profiling operations carried out using personal data

We are able to send a marketing email to anyone who has given their explicit consent to receive our newsletter. This newsletter is sent only to people who have subscribed of their own free will on our site, via the subscription form.