Legal notices and terms of sale reassure your customers before they buy. They say who you are, what you sell and under which rules. Without them, a buyer hesitates to pay, especially when living abroad. Here is what each page must contain for your online store.
What is the difference between legal notices and terms of sale?
First, legal notices identify the business. They answer the question “who is behind this site?”. Next, the terms of sale set the rules of the sale. They answer the question “what happens if I order?”. As a result, you need both pages on an online store.
What should legal notices contain?
Here is the basic information:
- The company name and its legal form.
- The head office address and contact details.
- The company registration number.
- The name of the person responsible for publishing the site.
- The name and contact details of the host.
Also, add your tax identification number if your activity requires it. This information builds trust from the first visit.
What should the terms of sale of an online store contain?
Your terms must cover every step of the sale. Here are the essential points:
- Prices, currency and any taxes.
- Accepted payment methods, including MTN MoMo and Orange Money.
- Delivery times and fees.
- Conditions for returns, exchanges and refunds.
- Complaint handling and the customer service contact.
For example, state whether a discounted product can still be exchanged. In fact, disputes often start from a detail left vague.
How do you write them without mistakes?
Write in simple sentences, without needless jargon. However, the exact obligations vary by sector and country. We are not lawyers. So have a legal professional review your texts before launch. Then place the links to these pages in the footer and near the payment button. To complete the picture, read our guide on protecting personal data.
How do these pages strengthen your sales?
A customer who sees clear rules buys more easily. In fact, they know what to do if a problem arises. Also, these pages show a serious seller, which matters a lot for the diaspora ordering from afar. To build a profitable store, also read the mistakes to avoid. Google also stresses the importance of trust in its helpful content guide.
Frequently asked questions about legal notices and terms of sale
Does a showcase site need terms of sale?
No, not if it sells nothing online. However, legal notices remain useful.
Can you copy another site’s terms of sale?
No, avoid it. Every business has its own rules, and copying exposes you to mistakes. So write your own texts.
Where should these pages go on the site?
Put them in the footer, visible on every screen. Also add a link near the order button.
In the end, clear legal notices and terms of sale protect your business and reassure your customers. To set up your store with these pages, contact MboaGeek.
